Terms & Conditions

Welcome to Tainiz Collection!
By visiting or purchasing from our site, you’re agreeing to the following Terms and Conditions. These help protect both you (our customer) and us (your favourite intentional fashion brand).

Please read carefully before placing an order. If you have any questions, feel free to reach out to us at hello@tainizcollection.com.

1. General Information

1.1. Tainiz Collection is operated by Tainiz Collection (“we,” “us,” or “our”). These Terms apply to all site visitors, customers, and users of our site.

1.2. By using this site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use the site.

2. Products & Availability

2.1. We do our best to keep product info accurate, but colors may slightly vary due to lighting or screen differences.

2.2. All items are subject to availability. If something sells out, we’ll notify you as soon as possible and offer an alternative or a refund.

2.3. Prices are listed in CAD and are subject to change without notice.

3. Orders & Payments

3.1. When you place an order, you’re making an offer to purchase products under these Terms.

3.2. We reserve the right to refuse or cancel any order for reasons such as stock issues, suspected fraud, or incorrect pricing.

3.3. Payments are processed securely through trusted third-party providers (e.g., Shopify Payments, PayPal). We never store your full payment details.

4. Shipping & Delivery

4.1. Shipping times vary based on location and shipping method. Processing takes 2–3 business days.

4.2. We are not responsible for delivery delays once your order has shipped.

4.3. International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.

5. Returns & Refunds

5.1. For full details, please see our Store Policy. Briefly:

Returns are accepted within 7 days of delivery.
Items must be unworn, unwashed, and in original condition.
Store credit or refunds are issued after inspection.

6. Use of the Website

6.1. You agree not to misuse the site in any way that could damage or impair its functionality or access for other users.

6.2. You must not use our products or content for any illegal or unauthorized purpose.

7. Intellectual Property

7.1. All content on this site — including images, logos, designs, and text — is the property of Tainiz Collection and may not be used, copied, or reproduced without written permission.

8. Privacy

8.1. Your privacy is important to us. We collect and use your information in accordance with our Privacy Policy.

9. Limitation of Liability

9.1. We do our best to ensure a smooth experience, but Tainiz Collection is not liable for any damages arising from:

Your use (or inability to use) the site
Inaccuracies or errors on the site
Delays in shipping or product availability

10. Governing Law

10.1. These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

11. Changes to Terms

11.1. We may update these Terms at any time, so please check back periodically. Continued use of the site means you agree to any changes.